Our business hours are: Monday - Friday 8am to 8pm  and Saturday 8am to 4pm.

For fastest reply, email your question, concern or suggestion to customerservice@purelywaterfilters.com and we will get back to you within 4 hours during regular business hours and within 12 hours after regular business hours or on the weekends.

If you would like to speak with us call 866-478-4010 during regular business hours. If we are helping another customer, please leave your name, number where you can be reached and a short message  and we will call you back as soon as possible. If you prefer, you may fax us at 866-479-5170.

Mailing Address: 
            Purely Water Filters, LLC.
            4703 Taylor Dr
            Geneva,  Ohio  44041 
           
 
Or, use the form below to send us an email message: